Demo Company is a new company that provides expertise in search marketing solutions for businesses worldwide, including website promotion, online advertising, and search engine optimization techniques to improve its clients' positioning in search engines. We cater to the higher education market, including colleges, universities, and professional educational institutions.

As a SaaS Business Analyst, you'll play a pivotal role in bridging the gap between business needs and technology solutions. Your primary responsibility will be to analyze user requirements, assess system capabilities, and translate findings into actionable insights for the development and enhancement of our SaaS products. By leveraging your analytical skills and business acumen, you'll drive the continuous improvement of our software solutions, ensuring they meet the evolving needs of our clients and contribute to the overall success of our organization.

Responsibilities:

1. Gather and document business requirements.
2. Provide training and support to users.
3. Collaborate cross-functionally to align with business strategy.
4. Monitor product metrics and gather feedback.
5. Support testing activities.

Requirements:

1. Bachelor's Degree: Often in fields like Business Administration, Computer Science, Information Technology, or a related field.
2. Analytical Skills: Ability to analyze complex business processes and systems.
3. Technical Aptitude: Understanding of SaaS technology and basic knowledge of software development processes.
4. Attention to Detail: Thoroughness in documenting requirements and specifications.
5. Problem-Solving Skills: Ability to identify issues and propose effective solutions.
6. Communication Skills: Strong verbal and written communication skills for effective collaboration with stakeholders.